AI knowledge-base chatbot for sales

The Challenge

Help salespeople discover how commissions are calculated, how to create delivery documents, and answer other cross-functional questions.

Our Solution

An AI knowledge-base chatbot integrated with the client's CRM, handling a broad range of file formats (Word, PowerPoint, PDF, HTML) with a complementary UX to the product-recommendation chatbot.

Impacts

• Upskilled sales agents
• Rich access to company procedures & practices
• Effective AI use in brick-and-mortar retail