Case Studies

Proof, not promises.

A selection of engagements delivered across the iSoftStone group — in AI, ERP, data governance, and mobile.

AI
a leading furniture retailer
AI product-recommendation chatbot

Showroom-tablet AI assistant over a 10K+ product catalog.

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AI
a leading furniture retailer
AI knowledge-base chatbot for sales

Cross-functional policy and commission Q&A for store staff.

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AI
a leading furniture retailer
Copy produced ~99% faster

GenAI product-copy generation from PIM data.

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AI
iSoftStone (internal)
Recruiting workload reduced 80%

Requirements, Resume, and Interview copilots built for our own hiring pipeline — we practice what we preach.

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AI
a global faith-based nonprofit organization
AI-powered reverse image search

GPT-4o vision integrated with Nuxeo DAM for image-based asset search.

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AI
Leading streaming platform
Automated scene tagging

Custom AI model trained on the client's own content library to categorize scenes automatically.

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AI
a global technology company
35% productivity gain, 5x efficiency

AI-powered vendor management and productivity platform across engineering, QA, and PM workflows.

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AI
a global technology company
4.75x engagement, 21.5% conversion increase

E-commerce AI assistant with responsible-AI guardrails.

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AI
a global direct-to-consumer products company
60% AI-ops efficiency gain

MAREK AI infrastructure platform, NVIDIA-powered.

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AI
a leading furniture retailer
AI-generated WCAG-compliant Alt Text

Automated, brand-safe Alt Text generated on image ingestion across the client's entire retail catalog.

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AI
a global faith-based nonprofit organization
AI face & object detection for DAM

Amazon Rekognition integrated with Nuxeo DAM to identify people and automatically tag assets for search.

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AI
a global faith-based nonprofit organization
Custom Whisper model, 99% transcription accuracy

Noise-tolerant transcription service cut production time ~75% across 100+ languages.

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AI
a major global tech and retail company
AI-driven ad content optimization

"Video Intelligence" tool auto-edits video ads for social platforms using computer vision.

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AI
two major US broadcasters
AI video metadata enrichment

AI/NLP system auto-generates rich metadata and subtitles across petabytes of video content.

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AI
a global technology company
Catalog AI assistant speeds product launches

Copilot Studio assistant resolves product-data gaps blocking new webpage launches.

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AI
a global technology company
AI accessibility tool for a Fortune 100 website

AEM-integrated AI tool generates ARIA labels and alt text, cutting a weeks-long workflow to minutes.

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AI
a global technology company
AI agents modernize marketing intake

Three-agent system drafts briefs, tickets, and first-draft web pages inside Microsoft Teams.

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AI
a leading soft-drinks maker
AI upsell engine: 3 hrs to 5 min

Azure OpenAI sales-recommendation engine tailored to the client's own business rules.

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AI
a global technology company
AI-powered market research POCs

Azure OpenAI conjoint-analysis and consumer-sentiment tools proved GenAI for market research.

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AI
a globally renowned technology leader
300+ language experts for LLM ground-truth

Multi-year program sourcing health-content experts across 9 languages.

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AI
a globally renowned technology leader in automotive AI
NLU experts power a voice assistant in 500M cars

Localized a virtual assistant across the client's top 20 global markets.

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AI
a global technology company
20+ accessibility competitive-analysis reports

Multiyear partnership benchmarking accessibility compliance across a Big Five tech client's product suite.

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AI
a global technology company
5 WCAG-compliant accessible color themes

Accessible color themes shipped to millions of users on a world-leading BI platform.

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AI
a global technology company
End-to-end accessibility testing program

Centralized dashboard and testing team manage accessibility compliance across all marketing sites.

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ERP
a leading furniture retailer
95% faster test automation

140+ Tricentis Tosca test cases automated on SAP Commerce Cloud.

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ERP
a leading furniture retailer
SAP Commerce Cloud rescue

Rescued a botched implementation into a headless, AI-enabled, AR-integrated retail site.

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ERP
a global consumer electronics manufacturer
Global CMS + PIM

Unified web presence via Adobe Experience Manager + Microsoft Dynamics 365 hybrid PIM.

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ERP
a global manufacturing client
Global SAP S/4HANA transformation

Flagship multi-year, multi-market rollout — 150-person client team, 30 iSoftStone resources.

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ERP
a globally famous cosmetics company
Order fulfillment +30%, inventory turnover +40%

SAP supply chain & order fulfillment optimization.

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ERP
a global technology company
77K assets, 30K pages migrated

Adobe Experience Cloud/AEM migration with 100+ A/B tests.

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ERP
an Asian multi-brand fashion group
SAP S/4HANA rollout across 2 fashion brands

Multiphase SAP and retail-channel transformation plus a company-wide training program.

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ERP
Southeast Asia's largest funeral-services provider
SAP Hybris & S/4HANA Cloud integration

Stabilized SAP operations with a dedicated maintenance team for a sensitive, specialized industry.

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ERP
a leading Chinese exporter of outdoor furniture
SAP S/4HANA: 50% more efficient for users

Eight-month SAP Finance and SD implementation streamlining operations for a major exporter.

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ERP
a major multinational fashion holding company
3K test cases, 57% regression automated

Multiyear QA program spanning Selenium, JMeter, and a reusable master test-case library.

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ERP
an online reputation-management company
Sanity tests: 10–14 hrs to under 1 hour

Automated sanity, regression, and UAT testing with Jenkins and WebdriverIO.

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ERP
a global consumer goods company
AEM 6.1 to 6.4 upgrade & remediation

Stabilized and modernized a prior vendor's troubled CMS implementation.

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ERP
the largest pan-Asian life insurance group
Multi-site AEM implementation

New component architecture for a flagship health and well-being program.

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ERP
a global technology company
End-to-end Adobe Experience Cloud solution

Unified workflows from design prototyping through A/B testing and personalization.

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ERP
a popular clothing and accessories retailer
Centric PLM: 120-ticket backlog cleared

12+ years of retail PLM expertise applied to untangle an organically grown tech stack.

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ERP
a popular clothing and accessories retailer
UiPath RPA: 100s of hours saved

AI-powered bots automate style, SKU, and sales-batch uploads overnight.

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Data
a leading furniture retailer
Data-driven culture with Power BI

Hundreds of Power BI reports used weekly, from C-suite to store associates.

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Data
a leading furniture retailer
PO workload: 5 hrs → 5 min

Power Platform solution automating vendor purchase-order collaboration.

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Data
an iconic global sports brand
100x faster asset transport

Global cloud-native DAM built on Nuxeo + AWS.

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Data
a global multi-brand cosmetics company
Nuxeo DAM across 30+ brands

Automated marketing workflows for a multi-brand creative organization.

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Data
iSoftStone (internal)
Global knowledge-management platform

We practice what we preach — same framing as our internal AI-recruiting case.

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Data
a global faith-based nonprofit organization
AI-powered, search-rich media transcription

Amazon Transcribe integrated with Nuxeo DAM for searchable video content.

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Data
a global faith-based nonprofit organization
200 YouTube channels centrally managed

Custom Nuxeo + YouTube integration streamlines publishing at scale.

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Data
a fast-growing global athletic-apparel brand
Multi-channel DAM distribution

Centralized content repository on Nuxeo DAM replaces SharePoint and offline processes.

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Data
an iconic global sports brand
AWS China data-privacy compliance rebuild

20+ senior engineers rebuilt cloud infrastructure to meet a hard legal deadline.

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Data
a global e-commerce company's in-house creative studio
Faster creative collaboration with Nuxeo

Standardized workflows and dynamic approvals across an internal creative agency.

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Data
an iconic global sports brand
10x faster page loads across China

Alibaba Cloud Global Accelerator cut Wuhan page loads from 2-3 minutes to 25 seconds.

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Data
a global faith-based nonprofit organization
High-performance hybrid media storage

MinIO/AWS hybrid architecture speeds large video uploads from low-bandwidth sites.

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Data
a global faith-based nonprofit organization
External transcoding microservice via Kafka

Decoupled transcoding cluster improves DAM performance and format support.

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Mobile
a global insurance and financial services provider
AI-powered multi-tenant health app

iOS/Android, APAC rollout, 45+ team members.

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