Enterprise Application Services

ERP & Enterprise Applications

Process optimization, design, implementation, assessment, and AMS — for the ERP, DAM, WMS, MES, and SFA platforms that run your business.

SAP Gold Partner

iSoftStone is proud to bring years of innovation, expertise, and outstanding customer support to our status as an SAP Gold Partner — spanning Application Development and Integration, CRM & Customer Experience, SAP Commerce Cloud (Hybris), Database and Data Management, and SAP S/4HANA ERP.

ERP in action

Delivered across the iSoftStone group.

ERP
a leading furniture retailer
95% faster test automation

140+ Tricentis Tosca test cases automated on SAP Commerce Cloud.

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ERP
a leading furniture retailer
SAP Commerce Cloud rescue

Rescued a botched implementation into a headless, AI-enabled, AR-integrated retail site.

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ERP
a global consumer electronics manufacturer
Global CMS + PIM

Unified web presence via Adobe Experience Manager + Microsoft Dynamics 365 hybrid PIM.

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ERP
a global manufacturing client
Global SAP S/4HANA transformation

Flagship multi-year, multi-market rollout — 150-person client team, 30 iSoftStone resources.

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ERP
a globally famous cosmetics company
Order fulfillment +30%, inventory turnover +40%

SAP supply chain & order fulfillment optimization.

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ERP
a global technology company
77K assets, 30K pages migrated

Adobe Experience Cloud/AEM migration with 100+ A/B tests.

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ERP
an Asian multi-brand fashion group
SAP S/4HANA rollout across 2 fashion brands

Multiphase SAP and retail-channel transformation plus a company-wide training program.

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ERP
Southeast Asia's largest funeral-services provider
SAP Hybris & S/4HANA Cloud integration

Stabilized SAP operations with a dedicated maintenance team for a sensitive, specialized industry.

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ERP
a leading Chinese exporter of outdoor furniture
SAP S/4HANA: 50% more efficient for users

Eight-month SAP Finance and SD implementation streamlining operations for a major exporter.

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ERP
a major multinational fashion holding company
3K test cases, 57% regression automated

Multiyear QA program spanning Selenium, JMeter, and a reusable master test-case library.

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ERP
an online reputation-management company
Sanity tests: 10–14 hrs to under 1 hour

Automated sanity, regression, and UAT testing with Jenkins and WebdriverIO.

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ERP
a global consumer goods company
AEM 6.1 to 6.4 upgrade & remediation

Stabilized and modernized a prior vendor's troubled CMS implementation.

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ERP
the largest pan-Asian life insurance group
Multi-site AEM implementation

New component architecture for a flagship health and well-being program.

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ERP
a global technology company
End-to-end Adobe Experience Cloud solution

Unified workflows from design prototyping through A/B testing and personalization.

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ERP
a popular clothing and accessories retailer
Centric PLM: 120-ticket backlog cleared

12+ years of retail PLM expertise applied to untangle an organically grown tech stack.

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ERP
a popular clothing and accessories retailer
UiPath RPA: 100s of hours saved

AI-powered bots automate style, SKU, and sales-batch uploads overnight.

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Why iSoftStone for Application Managed Services

Long-term partners, not one-off projects.

Our Application Managed Services team runs long-term, steady-state support for enterprise systems worldwide — not one-off projects. Across 8 active engagements, spanning consumer technology, financial services, and enterprise software leaders, we maintain a combined team of 330+ specialists, hold 99%+ SLA compliance where measured, and post client-satisfaction scores of 0.95–1.0. Our longest-running engagement has continued for 17+ years, and four more have run 5+ years. Support spans from L1 helpdesk to L4 senior engineering, increasingly layered with AI-driven tooling — AI assistants, chatbots, and Copilot integrations sit alongside established automation frameworks.

8
Active AMS engagements
330+
Combined delivery staff
17+ yrs
Longest-running relationship
0.95–1.0
Client-satisfaction range

Ready to modernize your ERP and enterprise applications?

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